with the authorization RMA# clearly printed on the outside of the package. Email us at to obtain an RMA# from a representative.For orders purchased from a reseller, other than X10.com, we ask that you contact the seller directly for all warranty claims, returns or exchanges, under the warranty guidelines described below.All returned merchandise must be in the original packaging including manuals, accessories, cables, etc. In order to return or exchange (under the warranty guidelines described below) all or part of your order, you must contact us for a Return Merchandise Authorization number (RMA#). All orders purchased from X10.com may be returned within 30 days for a full refund.
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